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Notes from the field
Practical insights on benefits administration, compliance updates, and the technology shaping our industry, from the team that's been doing this work for 25+ years.
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The other side of AI: Why managing risk matters.
Never when we started an online benefits management company twenty-six (26) years ago, did we imagine we would spend so much time talking about artificial intelligence (AI). Here we are. Artificial intelligence is rapidly becoming a powerful business tool, helping organizations improve productivity, streamline operations, and uncover new opportunities. However, as AI capabilities grow, so do the risks associated with its use. We worry that companies that focus only on AI's b
1 day ago2 min read


FOUR WAYS AI IS TRANSFORMING DAILY BUSINESS OPERATIONS
While our industry is often focused on glitzy forward facing artificial intelligence (AI) tools, some of the greatest value is being created through practical improvements to day-to-day business operations that reduce expenses and keep our cost (and yours) low. Benelogic is already seeing benefits in several key areas: 1. Automating Administrative Tasks AI can help draft reports, summarize meetings, manage email communications, and create documentation. By reducing routine ad
Aug 212 min read


AI HAS ENTERED ITS TEENAGE YEARS
In a February blog this year, we shared our perspective and approach to evaluating artificial intelligence (AI) for use in the workplace. So much can change in a matter of months. Just a year or so ago, AI was nascent in the consumer market, an emerging technology that required careful observation and cautious adoption. Today, the landscape looks dramatically different. AI has matured at an extraordinary pace, essentially moving from the cradle a few years ago into a more a
Aug 141 min read
![DO YOU WORK WITH OUR CLIENT’S [PAYROLL / VENDOR / CARRIER]?](https://static.wixstatic.com/media/d9acc9_97a959729d0c4d56930dcaaa6a205e3d~mv2.jpg/v1/fill/w_333,h_250,fp_0.50_0.50,q_30,blur_30,enc_avif,quality_auto/d9acc9_97a959729d0c4d56930dcaaa6a205e3d~mv2.webp)
![DO YOU WORK WITH OUR CLIENT’S [PAYROLL / VENDOR / CARRIER]?](https://static.wixstatic.com/media/d9acc9_97a959729d0c4d56930dcaaa6a205e3d~mv2.jpg/v1/fill/w_305,h_229,fp_0.50_0.50,q_90,enc_avif,quality_auto/d9acc9_97a959729d0c4d56930dcaaa6a205e3d~mv2.webp)
DO YOU WORK WITH OUR CLIENT’S [PAYROLL / VENDOR / CARRIER]?
If we had a dime for every time we were asked this… It’s the most common question we get during sales inquiries or on RFPs. Obviously, it’s an important question but it’s not quite the right question. Anyone in our industry needs to be able to work with other systems. That is core to what we do. Benelogic may look like a front-end enrollment system for a few weeks of the year, but the rest of time we are focused on data maintenance and data transactions. HIPAA standards
Jun 52 min read


New HSA Rules Open Door to Millions – Employees Need Straight Talk
Health savings accounts have quietly become one of the sharpest tools workers have to control their own healthcare costs and build real financial security over time. Now, fresh legislative changes are about to make HSAs available to a much wider group of Americans, handing employers and HR departments both an opportunity and an obligation: get out there and explain this to people before they miss it. For years, HSAs were largely locked behind high-deductible health plans. T
Apr 283 min read


Artificial Intelligence In Online Benefit Management
We can all agree that Artificial Intelligence (AI) is here to stay. It’s the genie you can’t put back into the bottle. In the last year, we’ve started to see AI questions pop up on RFPs like “Do You Use AI?” It prompted us to share Benelogic’s current position with regard to AI. Will AI Take Our Jobs? This is a concern we hear voiced by employees, echoed in the broader community. Our answer is “No”. Especially not if we are thoughtful and considerate about how we use AI. AI i
Feb 92 min read


CrowdStrike's "Blue Screen of Death" - We don't play that.
In July 2024, CrowdStrike experienced a significant incident caused by a logic error in a routine sensor configuration update, which led to widespread "Blue Screen of Death" (BSOD) errors on Windows PCs globally. This error resulted in affected systems entering recovery boot loops and rendered them inoperative, disrupting operations for major sectors such as banking, travel, and telecommunications. Approximately 8.5 million devices were impacted, causing significant business
Sep 2, 20243 min read


The Benelogic Business Hours Book Club
Fostering an environment of Growth, Innovation and Opportunity. Like many modern businesses, we challenge our employees to continue personal and professional development. We offer tuition reimbursement, a generous PTO plan, professional development reimbursement, and other learning opportunities. We also facilitate quarterly challenges and semi-annual goal setting. After 24 years in business, and with many of our employees having 10+ year tenures, we are always on the lookout
Jul 30, 20242 min read


Protecting Your Data from Spoofed Networks in the age of the “Coffee Shop Office”
We delve into the dangers of spoofed networks and provide you with actionable precautions to safeguard your data while working remotely
Jun 4, 20244 min read


And Then There Were Three
Benelogic now supports the use of M, F, and X as allowed genders in the system. While this may not be as varied and broad as some members of
Apr 16, 20242 min read


The 9 Advantages of Online Benefit Administration
In today's fast-paced digital world, companies and organizations are constantly seeking efficient and convenient solutions for their employees. One such solution is the implementation of an online benefits administration system. Let’s look at 9 major advantages and how it can benefit both the employer and the employee. 1. Increased Efficiency: An online benefit administration system streamlines the enrollment process for both the employer and the employee. The time spent
Feb 2, 20243 min read


Coping with HR staff turnover
By now we are all too familiar with the Great Resignation and the shift to remote work triggered by the pandemic. What many people failed to recognize was the disproportionate burden this placed on HR professionals. Not only did they have to process terminations and recruit for empty positions, they also had to rethink every traditional HR function to ensure that processes and policies were suited to a drastically different working reality. Is it any surprise that we wound up
Feb 28, 20233 min read


Avoiding the Knowledge Trap
During this time of year, we support hundreds of employers and their employees navigate their annual benefit open enrollment. it’s easy when one works in an industry 365 days a year to forget that most people only encounter benefits and insurance terms once a year. It’s unrelated to their core job function, but when we work in the industry, it’s easy to forget that our norm isn’t everyone else’s norm. This is called the knowledge trap - when we forget what it’s like to not
Nov 21, 20222 min read


The early bird gets the worm.
It is never too early to start planning and improving your next open enrollment. Start strategizing your open enrollment now. You won’t be sorry later. As you begin to prepare for open enrollment you will want to review your company’s virtual enrollment processes to determine how they can be optimized and improved for next year. Since many employees will continue to work remotely, it is critical for companies to succeed at effectively explaining benefits packages and creat
Jul 13, 20222 min read


What the heck is this ?
Have you ever seen a feature in a software project and wondered – what were they thinking? How do they expect this to be used? Us too! In order to avoid this type of issue, or at least minimize it as much as possible, we have internal subject matter advocates who bridge communication between clients and software development. What most people don’t realize is that a successful feature requires detailed and intimate knowledge of the problem you are trying to solve. Too ofte
May 23, 20221 min read


When too much information is a bad thing.
Decision support is a buzzword in the benefits management community with every employer and vendor trying to outdo one another. Often, they myopically consider only their perspective instead of stepping back and thinking about the user’s experience. This firehose approach to decision support tools results in information overload. Information overload simply put, is when there is an excess of information available to a person making a decision, to the point that it impedes the
Apr 19, 20222 min read


Empowering HR: digitally doing more with less.
The Great Resignation of 2021 saw more than 38 million workers quit their jobs. The piece that goes largely unnoticed is that some of this occurred in HR. And guess who has to process the resignations, manage salaries, hear employee feedback, recruit, hire, onboard, train, bolster moral, negotiate benefits, and manage enrollment? If you guessed HR, you’re right! In 2020 and 2021 we watched a lot of formerly stable HR departments manage crazy workloads, enforce new federal man
Mar 7, 20222 min read


Why Data Quality Matters
When clients come to us looking for services, they are often focused on metrics like system availability, adherence to implementation timelines, and file feed frequency to vendors. Don’t get me wrong, these are important and we hold ourselves to a high bar. But in 22 years of business, no one has ever asked about what we do to ensure data accuracy. In fact, our best efforts to get clean data frustrate people who don’t understand why we just can’t make do with what we have. Yo
Feb 8, 20222 min read


Goals, intentions, resolutions.
It’s obviously not uncommon to start a new year with fresh resolutions. If we call them goals, intentions or whatever....
Jan 7, 20222 min read


Taking care of ourselves so that we can better take care of others.
This is a very busy time of year for all of us. It may not solely be due to benefit open enrollment. It’s also the ramp up for the craziness of the holiday season. Often times we will find ourselves over-committed this time of year. This can leave us tired, worn-down, and wrung out. It is very hard to be helpful to other people when we find ourselves in this condition. So, it is imperative that we take care of ourselves as a priority so that we can meet our commitments. You’
Nov 5, 20211 min read
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