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Notes from the field
Practical insights on benefits administration, compliance updates, and the technology shaping our industry, from the team that's been doing this work for 25+ years.
Technology & AI


The other side of AI: Why managing risk matters.
Never when we started an online benefits management company twenty-six (26) years ago, did we imagine we would spend so much time talking about artificial intelligence (AI). Here we are. Artificial intelligence is rapidly becoming a powerful business tool, helping organizations improve productivity, streamline operations, and uncover new opportunities. However, as AI capabilities grow, so do the risks associated with its use. We worry that companies that focus only on AI's b
7 hours ago2 min read


FOUR WAYS AI IS TRANSFORMING DAILY BUSINESS OPERATIONS
While our industry is often focused on glitzy forward facing artificial intelligence (AI) tools, some of the greatest value is being created through practical improvements to day-to-day business operations that reduce expenses and keep our cost (and yours) low. Benelogic is already seeing benefits in several key areas: 1. Automating Administrative Tasks AI can help draft reports, summarize meetings, manage email communications, and create documentation. By reducing routine ad
Aug 212 min read


AI HAS ENTERED ITS TEENAGE YEARS
In a February blog this year, we shared our perspective and approach to evaluating artificial intelligence (AI) for use in the workplace. So much can change in a matter of months. Just a year or so ago, AI was nascent in the consumer market, an emerging technology that required careful observation and cautious adoption. Today, the landscape looks dramatically different. AI has matured at an extraordinary pace, essentially moving from the cradle a few years ago into a more a
Aug 141 min read


Artificial Intelligence In Online Benefit Management
We can all agree that Artificial Intelligence (AI) is here to stay. It’s the genie you can’t put back into the bottle. In the last year, we’ve started to see AI questions pop up on RFPs like “Do You Use AI?” It prompted us to share Benelogic’s current position with regard to AI. Will AI Take Our Jobs? This is a concern we hear voiced by employees, echoed in the broader community. Our answer is “No”. Especially not if we are thoughtful and considerate about how we use AI. AI i
Feb 92 min read


CrowdStrike's "Blue Screen of Death" - We don't play that.
In July 2024, CrowdStrike experienced a significant incident caused by a logic error in a routine sensor configuration update, which led to widespread "Blue Screen of Death" (BSOD) errors on Windows PCs globally. This error resulted in affected systems entering recovery boot loops and rendered them inoperative, disrupting operations for major sectors such as banking, travel, and telecommunications. Approximately 8.5 million devices were impacted, causing significant business
Sep 2, 20243 min read


What the heck is this ?
Have you ever seen a feature in a software project and wondered – what were they thinking? How do they expect this to be used? Us too! In order to avoid this type of issue, or at least minimize it as much as possible, we have internal subject matter advocates who bridge communication between clients and software development. What most people don’t realize is that a successful feature requires detailed and intimate knowledge of the problem you are trying to solve. Too ofte
May 23, 20221 min read
Expanded Product Offerings
We are committed to meeting the needs of employees, employers, benefit consultants and insurance carriers and vendors in a rapidly changing benefits landscape. When comprehensive, carrier neutral technology solutions first emerged, they primarily solved the challenges of managing benefits for mid-to-large size markets. Today, companies large and small can benefit from technology. We understand this and designed a suite of products to meet a wide range of needs. Benelogic's
Feb 15, 20101 min read
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