Enrolling through your employer? Your portal lives with them — start with your HR department.
COBRA & Retiree Billing 866-289-9741
Client Services 877-716-6612
SERVICES
The work nobody wants to own.
Compliance, billing, and carrier files — the functions that quietly consume internal headcount. Add any of them to any product tier, or hand us only this.
01
Track eligibility, produce the forms, e-file with the IRS. Penalties come from bad data, so accuracy is the only real control.
INCLUDES
ACA hours tracking · 1094-B/C and 1095-B/C production · IRS e-filing · employee distribution · correction handling · e-consent management
02
Secure benefit data exchange with your carriers — mapped to their spec, encrypted in transit, closing the loop with carrier feedback.
INCLUDES
Carrier file build and mapping · scheduled delivery · encrypted in transit and at rest · discrepancy management · HIPAA-compliant · deep carrier expertise
03
Notices out on time, elections tracked, premiums collected. Deadlines that never move, handled off your team's desk instead of on it.
INCLUDES
Initial and qualifying-event notices · election processing · premium billing and collection · carrier notification · termination handling · full audit trail retained permanently
04
Centralized premium billing, collection and remittance. Coordination with other retiree programs.
INCLUDES
Direct-bill invoicing · payment processing and posting · delinquency and grace-period tracking · carrier remittance · Medicare coordination support · retiree-facing phone support
05
We compare what you are paying for against what your carriers actually have on file. It rarely matches: ineligible dependents, terminated employees still on a plan, wrong coverage tiers. Every mismatch is premium leaving the building for coverage nobody used.
INCLUDES
Eligibility reconciliation against carrier records · dependent eligibility review · premium variance reporting · findings you can take to the carrier · a repeatable cycle, not a one-off project